Inbound Operations (Overnight) Team Leader - Alexandria, VA

Pay

Starting pay range per hour: $24.75 – $26.75.
Full pay range per hour: $24.75 – $42.05.
Pay is based on factors such as labor markets, education, work experience, and certifications.

Benefits

• Comprehensive health benefits for eligible team members and dependents, which may include medical, vision, dental, life insurance, and more.
• 401(k) retirement plan.
• Employee discount.
• Short‑term and long‑term disability coverage.
• Paid sick leave, paid national holidays, and paid vacation.
• Additional programs covering financial, education, and well‑being needs.
• Full details at Target Benefits.

About the role

General Merchandise Experts of operations, process, and efficiency enable a consistent experience for guests by ensuring products are merchandised, accurately priced, and signed on the sales floor. The Inbound Operations Team Leader leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise areas, as well as Food & Beverage and Food Service, delivering a fresh and food‑safe experience. The role includes overseeing pick, pack, and ship fulfillment, unloading trailer deliveries, and preparing merchandise for the sales floor.

Responsibilities

• Consistently deliver guest‑experience commitments to create an Easy, Inspiring, and Friendly experience.
• Train and ensure every team member understands and delivers Target’s guest‑experience standards.
• Observe, provide feedback, and recognize great guest‑experience moments.
• Review guest, financial, and team metrics; identify opportunities, take action, and celebrate wins.
• Understand sales goals and execute daily/weekly workload to meet department and store targets.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• Establish clear goals with guidance from a direct leader and hold team members accountable.
• Utilize workload‑planning tools to ensure areas are guest‑ready at store open.
• Assign daily tasks based on workload, guest traffic, and business priorities.
• Assess backroom and sales‑floor areas, identify gaps, and develop remediation plans.
• Ensure product availability to enable a consistent guest experience.
• Support organizational and operational change initiatives.
• Build and develop a team of GM Experts from selection through onboarding and ongoing training.
• Demonstrate inclusivity, authenticity, and respect, creating equitable experiences.
• Model ethical conduct, safety, and compliance; hold the team to the same standards.
• Lead a safety culture by modeling safe behaviors, identifying hazards, and reporting incidents promptly.
• Execute physical security processes to enhance in‑store security.
• Support merchandise‑protection strategies across the store.
• Follow all safe and secure training and processes when acting as a key carrier.
• Occasionally assume store‑level leadership on duty (LOD) responsibilities during assigned shifts.
• Address store and off‑site emergency and compliance needs.
• Support guest services such as back‑up cashier, order‑pick‑up (OPU), and Drive‑Up (DU) while maintaining compliance with adult‑beverage laws.
• Perform all other duties as required by business needs.

Qualifications

• High school diploma or equivalent.
• Age 18 or older.
• Previous retail experience preferred but not required.
• Strong guest‑service fundamentals and ability to build a guest‑first culture.
• Understanding of retail business fundamentals: sales trends, inventory management, pricing, and promotions.
• Experience planning daily/weekly workload to meet business priorities and sales goals.
• Proven ability to lead, interview, develop, coach, evaluate, and retain hourly team members.
• Comfort with a fast‑moving, physically demanding environment; teamwork, flexibility, and creative problem‑solving.
• Willingness to work a variable schedule, including nights, weekends, holidays, and closing shifts.
• Ability to lift, carry, and move merchandise up to 44 lb repeatedly, and perform repetitive bending, twisting, reaching, and rotating motions.
• Capability to climb ladders, handle cash register operations as needed, and access all areas of the building.
• Effective communication skills and a welcoming, helpful attitude toward guests and teammates.
• Ability to remain focused, composed, and mobile throughout the shift, even in varying temperatures and humidity.
• Reliable attendance and flexibility; hours may fluctuate and are not guaranteed to be 40 hours per week.

Schedule

The role requires a flexible work schedule that may include nights, weekends, holidays, and closing shifts. Hours are variable based on business needs and are not guaranteed to