Inbound Business Development Manager

Job Responsibilities

• Manage BPM’s inbound team as a “player-coach” by balancing direct revenue ownership with team enablement, process improvement, and performance oversight
• Meet or exceed sales quotas and Key Performance Indicators (KPIs)
• Research prospective clients to determine strategic fit, existing firm connections and possible opportunities
• Qualify inbound leads and follow up on marketing campaigns
• Run effective qualification calls and manage subsequent interactions
• Provide internal coaching and day-to-day guidance for inbound team members
• Collaborate with marketing on process improvements
• Own the full inbound sales lifecycle through close, coordinating internally and externally on priorities, timelines, and required actions
• Maintain accurate records in BPM’s CRM system, Salesforce
• Analyze inbound customer trends and market signals and provide actionable insights to inform firm growth strategy
• Prepare quotes, proposals and contracts in conjunction with service line experts
• Support leadership reporting and decision making by assisting with inbound proposals, performance analysis, and ad hoc reporting as needed

Skills Required

• 3+ years of experience in consultative sales or business development, preferably in professional services or a CPA firm
• Proven ability to qualify, manage, and close inbound opportunities
• Coaching/managing to maximize team success
• Strong understanding of consultative selling
• Able to close deals and handle objections effectively
• Experience managing sales funnels and forecasting revenue
• Proficiency in tools like Salesforce, Demandbase, LinkedIn Sales Navigator
• Clear, persuasive and professional communication skills
• The ability to understand the clients’ needs and respond appropriately
• Strong relationship-building techniques, ability to build trust and rapport with prospective clients