Inbound Area Manager (Onsite, Fort Worth)

About the Role

At Coastal Trading Ventures, we are the inbound engine behind one of the fastest-growing eCommerce fulfillment operations in the country, and our Fort Worth facility is scaling fast. As the Inbound Area Manager (Receiving), you'll own dock-to-stock operations, receiving accuracy, and lead the team responsible for unloading, verifying, and putting away every inbound shipment in a fast-paced environment.

Responsibilities

• Oversee receiving of LTL, FTL, and mixed-pallet CPG shipments, ensuring accurate and efficient unloading
• Manage dock scheduling and appointments, sequencing freight against labor, storage, and downstream needs
• Drive dock-to-stock performance, including expedited handling for critical components
• Verify merchandise against BOLs and packing lists, identifying and resolving discrepancies (shorts, overages, damages, mislabeled freight)
• Partner with Inventory Control and Prep on slotting, put-away logic, and overflow management
• Manage returns and reverse-logistics receiving, including inspection, disposition, and reconciliation
• Train, mentor, and evaluate leads and associates to build bench strength
• Serve as the inbound point of contact for clients and hold suppliers/carriers accountable to standards
• Act as the operational voice for the in-house WMS build, defining requirements and testing functionality
• Monitor KPIs (throughput, receipt accuracy, dock-to-stock, labor productivity) and report to the Operations Manager
• Uphold a safe working environment, including dock safety, PIT certification, and OSHA compliance

Your First 90 Days

• Days 1–30: Learn CTV's receiving profiles and client requirements. Shadow shipments end-to-end to identify areas for improvement.
• Days 30–60: Establish KPI baselines for dock-to-stock, receiving accuracy, and discrepancy resolution. Implement a daily rhythm to maintain performance as volume grows.
• Days 60–90: Deliver a prioritized improvement plan with clear owners and timelines.

Requirements

• 5+ years as an Inbound Manager or equivalent full-ownership receiving role, with prior supervisory experience
• Experience in high-SKU, high-complexity, high-volume receiving environments (provide specific numbers: SKU count, daily volume, headcount, dock-to-stock)
• Extensive inbound CPG operations management across LTL, FTL, and mixed pallets
• Operational leadership in a fast-paced 3PL fulfillment setting
• Strong working knowledge of WMS systems, even in partially built environments
• Proficiency in Excel/Google Sheets for reporting and analysis
• Ability to collaborate with stakeholders and clients
• Flexibility to work rotating shifts, weekends, and holidays as needed

Qualifications

• Experience with Amazon FBA requirements (prep, packaging, FNSKU labeling) is a plus
• Familiarity with proprietary or in-house-built WMS systems
• Component-level or BOM-driven inventory experience supporting kitting/production
• Experience standing up new inbound programs, onboarding clients, or migrating WMS
• Lean, Six Sigma, or continuous improvement training
• Bachelor's degree in Supply Chain, Logistics, Operations, Business, or equivalent experience
• Bilingual English/Spanish is a plus

Growth & Career Opportunities

At Coastal Trading Ventures, growth is core to our culture. You'll have clear paths to senior operations, specialized, or leadership roles, with:

• Mentorship from experienced operations leadership
• Cross-functional exposure to supply chain, warehouse operations, and catalog teams
• A culture rewarding initiative, curiosity, and follow-through

About Coastal Trading Ventures

Coastal Trading Ventures is a high-growth eCommerce fulfillment operation specializing in product prep and 3PL services for Amazon sellers. With 15+ years of experience, we're investing in infrastructure, technology, and people to scale our operations, with inbound execution at the center of our growth strategy.

📍 Location: Fort Worth, TX

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