In-Store Appointment Setter
About the role
ARS-Rescue Rooter, part of American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services with over 7,000 professionals and 45 years of experience, is hiring In-Store Appointment Setters to work inside major home improvement retail locations in Woodbridge, VA. Full-time and part-time opportunities are available, and candidates must be willing to travel to different locations within the district. The role focuses on customer engagement, lead generation, and appointment setting by introducing shoppers to ARS heating, cooling, plumbing, energy‑efficiency, and indoor air‑quality solutions while they shop.
Responsibilities
- Start friendly, face‑to‑face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
- Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
- Generate leads and schedule free in‑home consultations
- Enter customer information and book appointments for ARS specialists
- Represent ARS with a professional and positive in‑store presence
- Support in‑store promotions alongside retail management and ARS team members
Qualifications
- Outgoing personality and willingness to speak with shoppers
- Retail, kiosk, door‑to‑door, or sales experience preferred (not required)
- Ability to stand and walk during shifts
- Weekend and some holiday availability
- Reliable transportation
- Clean, professional appearance representing the ARS brand
- Ability to attend weekly in‑office meetings
- Employment contingent on a background check in accordance with applicable law
Benefits
- Weekly pay via direct deposit
- Paid training
- Flexible part‑time and full‑time opportunities
- Career path into HVAC Sales Advisor roles
- Work inside an established home‑improvement retail environment
- No door‑to‑door sales
- No cold calling
- Insurance available after 31 days
- Low‑cost medical options as low as $5/week
- Dental and vision coverage
- HSA/FSA
- 401(k) with company match
- Paid time off + holiday pay
- Company‑paid life insurance
Pay
Base pay: $20–$22 per hour plus uncapped commission. Typical earnings: $25–$35 per hour with incentives. Average earning potential: $20–$30 per hour with commission.
Schedule
Full‑time and part‑time positions available in Woodbridge, VA. Must be willing to travel to various locations within the district. Weekend and some holiday work required; flexible scheduling offered.