In-Shop Diesel Technician

We are looking for a talented In-Shop Diesel Technician to join our team specializing in engine repairs for our Distribution Business in Jackson, MS. $5,000 sign-on bonus for external candidates.

About the role

In this role, you will make an impact by completing troubleshooting, repairs, and rebuilds on engine products and other customer equipment in a service shop. You will perform preventative maintenance based on assessment of engines, including utilizing computers and software for diagnostic work. The role involves applying documented procedures and policies to complete complex repairs, identifying and preparing required parts and tools, and completing required documentation such as work orders, time sheets, warranty claims, and quality documents.

Responsibilities

• Apply documented procedures and policies to complete complex repairs, including identifying and preparing required parts and tools.
• Disassemble, inspect, clean, and reassemble engines and/or engine components.
• Perform preventative maintenance based on assessment of engines.
• Assist more experienced technicians with diagnostics and development of repair plans for engines in the workshop.
• Complete required documentation, such as work completed documents, time sheets, warranty claims, and quality documents via handwritten forms or business system input screens.
• Complete training in line with skill and business requirements.
• Maintain work area and tools for cleanliness and proper operation.
• Adhere to all relevant Health, Safety & Environmental policies, procedures, and legislation; report any issues or incidents to your supervisor.
• Troubleshoot, diagnose, repair, and rebuild engines.

Skills

• Communicates effectively – Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus – Build strong customer relationships and deliver customer-centric solutions.
• Develops talent – Develop people to meet both their career goals and the organization’s goals.
• Self-development – Actively seek new ways to grow and be challenged using both formal and informal development channels.
• Situational adaptability – Adapt approach and demeanor in real time to match the shifting demands of different situations.
• Health and Safety Fundamentals – Champion and model proactive health and safety behaviors by identifying, reporting, and participating in actions to improve health and safety.
• Diagnostics Application – Translate customer complaints to develop a troubleshooting plan; troubleshoot issues using guided workflows, procedures, and specialized equipment; diagnose computer software to isolate failed components; validate repairs by duplicating complaints; document results for payment and historical tracking.
• Electronic Service Tool Application – Identify and utilize the appropriate electronic tool set to maintain products or diagnose and troubleshoot issues; interpret results to determine next steps.
• Engine Systems Interactions – Interpret and analyze interactions of internal and external electrical and mechanical systems (e.g., exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors) using tools and service publications to diagnose and repair efficiently.
• Product Repair and Maintenance – Repair and maintain mechanical/electrical products following guidelines, using required tools to ensure quality; disassemble and assemble engines or power generators; inspect and replace parts following re-use guidelines to minimize customer cost; perform progressive damage checks to restore to pre-failure condition.
• Service Documentation – Create and verify customer, equipment, and technical information; capture specific data using required service tools; document information in the service management system.
• Technical Escalation – Obtain product technical issue information and utilize available resources; elevate issues to higher levels of expertise; capture troubleshooting steps in the appropriate database for seamless transitions and accurate responses.
• Values differences – Recognize the value that different perspectives and cultures bring to an organization.

Requirements

• Apprentice-trained Engine Technician (preferred) or vocational diploma from a relevant technical institution.
• Locally valid driving permit (preferred).
• Advanced-level knowledge of and/or experience with engine products.
• Experience providing technical advice and coaching to more junior technicians (preferred).
• CDL preferred; may be required to obtain upon hire (Federal law requires CDL holders to be 21 years of age or older).
• Must be 18 years old with 2 years of driving experience.
• This role requires a 5-year motor vehicle report, free from major violations.
• Strong problem-solving skills, attention to detail, and the ability to work independently.
• Broad range of mechanical knowledge and capability to perform complex diagnostics and repairs on a variety of equipment.

Benefits

• $5,000 sign-on bonus for external candidates.
• Relocation package available.
• Ongoing training and additional certifications on new and existing Cummins products.

This position may require licensing for compliance with export controls or sanctions regulations.