In-Seat Food and Beverage Runner

About the role

Levy at American Airlines Center is seeking a motivated, energetic, and guest-focused event-based part-time Food & Beverage Runner to join our Premium In-Seat team. This event-based, part-time position is responsible for delivering food and beverage orders to luxury suites, restaurants, and premium dining areas while providing exceptional guest service in a fast-paced hospitality environment.

Responsibilities

• Responsible for building runner bucket at the start of the shift
• Food runners - responsible for delivering individually ordered items to Platinum seat guests
• Guests located throughout 1 level (Platinum)
• Food runners are responsible for offering napkins and condiments to guests when delivering food
• Beverage runners - responsible for delivering individually ordered items to Platinum seat guests
• In Seat is ONLY open for Mavs & Stars games
• All guests must be carded if delivering alcohol
• Beverage runners are responsible for offering straws when delivering beverages
• Average shift length for In Seat F/B Runner: 3-4 hours
• Uniform for In Seat runner: black non-slip shoes, black slacks, black AAC logo polo (provided), black two-pocket apron (provided)
• Payout: hourly rate + mobile order gratuities tip pool

Qualifications

• High school diploma or GED preferred
• Minimum of one (1) year of experience in hospitality, catering, hotels, stadiums/arenas, clubs, or full-service restaurants preferred
• Previous premium hospitality or event venue experience is a plus
• Valid TABC Certification and ServSafe Food Handler Certification (or the ability to obtain within the required timeframe)
• Excellent customer service, communication, organization, and time management skills
• Ability to work independently and collaboratively in a fast-paced, high-volume environment
• Ability to read, write, and communicate effectively in English
• Flexible availability to work evenings, weekends, holidays, and special events
• Ability to bend, lift, or carry 50lbs or more

Benefits

• Competitive pay
• Instapay and high-interest savings through the One@Work app (early access to earned wages)
• Career growth and professional development opportunities
• A collaborative, inclusive, and team-oriented culture
• Parking, meals, and merch perks
• Opportunity to be part of some of Dallas' most exciting sporting events, concerts, and special events
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Paid and/or unpaid time off benefits (per applicable federal, state, and local laws)

Pay