In-School Case Manager
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.
Responsibilities
- Provide employment services and support (including life skills, job readiness, and job search) to young adults (16-24)
- Prepare and maintain accurate participant documentation, ensuring compliance with regulatory guidelines
- Assess participant needs and competencies to create individualized education and employment goals
- Develop and strengthen relationships with participants and community members by effectively communicating
- Ensure regular and timely communications of available opportunities; provide coaching to support goals and job attainment and retention
- Maintain familiarity with available resources for participants' varying demographics and needs
- Assist as needed in program orientation, life skills and job readiness workshops
- Fully engage in team meetings and trainings promoting professional development, service effectiveness, and achievement of metrics
- Initiate community outreach to increase visibility, enhance program awareness, and create cohesion of services with other community resource organizations
- Maintain scheduled, regular contact with participants in a variety of locations to assess job retention/advancement issues
Qualifications
- A bachelor's degree in social services or related field; minimum two years working with a targeted population is required - experience may be substituted for formal education
- Ability to develop trust and rapport while maintaining professional and productive interactions with a diverse population
- Excellent, inclusive written and verbal communication skills
- Must be able to work occasional flexible or extended hours, including weekends in an office/community center environment as well as off-site special events and career fairs
- Ability to maintain confidentiality of all forms and other verbal or written information
- Demonstrated understanding of the principles of effective youth-adult partnerships
- Strong self-motivation: ability to meet tight deadlines and balance multiple priorities
Preferred Qualifications
- Case Management / Career Development experience preferred
- Bilingual Spanish/English
- Understanding and awareness of the needs of disadvantaged individuals and other persons who face barriers to employment
- Proficiency in Microsoft Office, Google Business Suite