In Room Dinning Server
About the role
Sensei Lāna’i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna‘i. The In Room Dining Server plays a crucial part in shaping the guest experience by providing exceptional in-room dining service.
Responsibilities
- Deliver exceptional in-room dining service by accurately delivering food and beverages, verifying orders, accommodating dietary restrictions and special requests, and ensuring the highest standards of quality, presentation, and hospitality
- Provide personalized guest service by greeting guests warmly, sharing menu knowledge, anticipating needs, and responding promptly to inquiries, concerns, and requests
- Maintain cleanliness and organization of in-room dining equipment, service areas, guest corridors, and workspaces, including setup, breakdown, sanitation, restocking, and timely retrieval of trays and dishware
- Deliver guest, daily, and Hale amenities in accordance with brand standards, coordinating with other departments to ensure timely and accurate fulfillment
- Process guest checks, room charges, signatures, and billing adjustments accurately and in accordance with established procedures and accounting standards
- And More!
Requirements
Successful candidate must possess legal work authorization in the United States. The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card. Hawaii Food Handler’s Card is required for this role. Maui Liquor Card preferred, but not required.
What to Bring
- Ability to sit and stand for extended periods, lift up to 50lbs, and push/pull as needed during shifts
- Join Our ‘ohana & Enjoy Our Amazing Benefits
Benefits
- Hourly Rate: $18
- 100% Employer contributed Medical, Dental, and Vision benefits
- Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
- Inclusive and diverse employee engagement & recognition events all year-round
- Complimentary stays and exclusive discounts at Four Seasons Worldwide
- Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
- Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
- Comprehensive learning and development programs to help you master your craft
- Energizing Employee Culture where you are encouraged to be your true self!
Equal Opportunity
We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us: Twitter: https://twitter.com/FSLanai Facebook: https://www.facebook.com/FourSeasonsResortsLanai Instagram: https://www.instagram.com/fslanai/
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf