In-Room Dining Server (Part Time) - Pendry Chicago

About the role

At Pendry Chicago, we believe that your passion and talent are essential to creating authentic, personalized experiences for our guests. We are looking for individuals who are eager to join us in making our vision a reality.

Responsibilities

• Imagine turning your passion and talent into a fulfilling career
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Requirements

• You are passionate about spirits, wine, and food
• You are personable and love engaging with guests
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity
• Ability to work a flexible schedule, including weekends and holidays
• Basic communication skills
• One year minimum of experience in food and beverage operations, a plus
• Prior micros or other systems experience, a plus
• Luxury hotel experience, a plus

Qualifications

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

Skills

• Passionate about spirits, wine, and food
• Personable and loves engaging with guests
• Open to learning, developing, and growing both yourself, personally, and helping others do the same
• Trustworthy and has integrity

Benefits

• 401(k) retirement plan with company matching
• Paid Time Off (Sick Time)
• Hotel discounts

Pay

The pay range for In-Room Dining Server is $12.92 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.

Schedule

We offer an excellent benefits package for this role, which includes:

• 401(k) retirement plan with company matching
• Paid Time Off (Sick Time)
• Hotel discounts