In-Room Dining Server | Full-time

At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life.

Responsibilities

• Ensure food and beverages are served in a professional and timely manner.
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards.
• Attend daily pre-shift meeting.
• Consistently follow the food & beverage sequence of service with the utmost attention to detail.
• Deliver on guests’ expectations and have the desire to create WOW moments.
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs.

Requirements

• You are passionate about spirits, wine, and food.
• You are personable and love engaging with guests.
• You are open to learning, developing, and growing both yourself and helping others do the same.
• You are trustworthy and have integrity.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to collaborate in a team environment.
• Basic communication skills.
• One year minimum of experience in food and beverage operations (a plus).
• Prior micros or other systems experience (a plus).
• Luxury hotel experience (a plus).

Physical Requirements

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift.
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift.
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis.

Benefits

• Free meals.
• Free uniforms and cleaning.
• Ongoing community outreach events.
• Hotel discounts.
• Associates’ events throughout the year.
• Healthcare benefits.
• 401k retirement plan with company matching.

Pay

The pay scale for the In-Room Dining Server position is $10.50 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.