In-House Marketing Assistant Manager

Job Summary

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. This role assists the In-House Marketing Manager in overseeing the In-House Marketing Team.

Essential Job Responsibilities

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution).

• Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management.

• Cook with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).

• Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.).

• Other duties as assigned.

Minimum Requirements And Qualifications

• Education: High School Diploma, GED, or equivalent

• Training requirements: None

• Knowledge and skills: Excellent verbal and written communication skills; must maintain a high level of professionalism at all times. Ability to effectively coach, counsel and motivate direct reports. Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners). Ability to efficiently multi-task. Ability to negotiate effectively. Working knowledge of marketing databases. Ability to recruit, train and develop employees. Ability to lead by example. Detail oriented and accurate. Ability to carry out responsibilities in accordance with the organization's policies and applicable laws. Demonstrated problem solving ability. Technical Skills: Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.

• Experience: Two (2) years marketing experience required, primarily in vacation ownership industry. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Travel Requirements

Minimal

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Paid time off, parental leave and holidays (speak to your recruiter for additional information)

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identify theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.