In-Home Sales & Tech Support (Part Time)

About the role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving.

Responsibilities

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:

• Serve: Meeting customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
• Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve: Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge.
• Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers.
• Listen actively to identify customer needs and position products uniquely to meet those needs.

Requirements

To be successful in this role, you’ll need:

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• A personal vehicle (excluding motorcycles).
• Ability to work a varied 5-day week schedule designed to meet customers on their timeline – this will include evenings, weekends, and holidays.
• A personal cellphone to keep in the know while on the job.
• Must be comfortable working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths.
• Naturally outgoing individual who thrives in human interaction.

Benefits

We take care of you with:

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly.
• Uncapped commissions based on your sales performance paid bi-weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• $35 phone stipend paid monthly.
• 3 weeks paid training where your success is our top priority.

Pay and Schedule

This is a part-time role with a schedule of 5 evenings/week, from 4:05pm to 9:00pm. The pay rate is $20.05 hourly, with mileage reimbursement and a phone stipend also provided.

Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.