In-Home Sales & Tech Support (Part Time)

This is a local, in-home field role requiring daily travel to customer residences.

Pay

$22.05 hourly + mileage reimbursement + phone stipend + uncapped sales commission.

Schedule

• Part-time: 5 evenings per week
• Hours: 4:05 pm to 9:00 pm
• May include weekends and holidays
• Flexibility may be required based on business needs and market demand

About the Role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action:

• Serve:
  • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
  • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve:
  • Utilize your expertise to address and resolve customers’ tech issues, providing understandable solutions regardless of their tech knowledge.
  • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell:
  • Leverage Asurion’s growing range of products to offer tailored solutions to customers.
  • Listen actively to identify customer needs and position products uniquely to meet those needs.
  • Use strong negotiation and communication skills to make smooth pivots and close appropriate sales.

Requirements

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• Personal vehicle (excluding motorcycles) for travel to customer appointments in neighborhoods and cities surrounding your inventory warehouse. Maximum expected travel distance is 120 miles one-way.
• Personal cellphone to stay connected while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills applicable to various career paths.
• Naturally outgoing individual who thrives in human interaction.

Benefits

• Base hourly rate guaranteed for all hours worked and paid bi-weekly. Earned pay can be accessed early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• 35 dollar phone stipend paid monthly.
• 3 weeks of paid training where your success is our top priority.

About the Company

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving, and selling with expectations to listen to the customer’s needs, provide accurate information, and conduct themselves in a way consistent with Asurion’s values.

Health and Safety

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience, and we work hard to ensure all employees feel safe doing their work.