In-Home Sales & Tech Support (Full-Time)

About the Role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

Responsibilities

• Serve
  • Meet customers in-home, in-office, or wherever they are.
  • Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
  • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve
  • Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge.
  • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell
  • Leverage Asurion’s growing range of products to offer tailored solutions to customers.
  • Listen actively to identify customer needs and position products uniquely to meet those needs.
  • Use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.

Requirements

• Comfortable working in a sales environment with set targets
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience
• Ability to provide proof of valid car insurance (excluded: Manhattan)
• A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
• Work a varied 5-day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays
• A personal cellphone to keep in the know while on the job
• Must be comfortable working around household pets
• Efficient, adaptable, goal-oriented and persuasive communication skills
• Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
• Naturally outgoing individual who thrives in human interaction
• Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

Benefits

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly.
• Earned pay can now be accessed early!
• Uncapped commissions based on your sales performance paid bi-weekly
• Mileage reimbursement based on IRS guidelines paid weekly
• $35 phone stipend paid monthly
• 3-4 weeks paid training where your success is our top priority

Pay

Base pay: $21.00/hour, plus mileage reimbursement (IRS guidelines), $35 phone stipend monthly, and uncapped sales commission.

Schedule

Full-Time Schedule: 5 evenings/week – select shift either 12:05 pm to 9:00 pm or 3:00 pm to 9:30 pm. The role requires a varied 5‑day week that includes evenings, weekends, and holidays, with flexibility based on business needs.