In-Home Sales & Tech Support (Full-Time)

About the role

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

Responsibilities

• Serve: Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
• Solve: Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge. Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
• Sell: Leverage Asurion’s growing range of products to offer tailored solutions to customers. Listen actively to identify customer needs and position products uniquely to meet those needs. Use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.

Requirements

• Comfortable working in a sales environment with set targets.
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• A personal vehicle (excluding motorcycles).
• Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse; maximum expected travel distance is 120 miles, one‑way.
• Work a varied 5‑day week schedule that includes evenings, weekends and holidays.
• A personal cellphone to stay connected while on the job.
• Must be comfortable working around household pets.

Qualifications

• Entry‑level position ideal for someone starting their career.
• Enjoys talking to people and wants hands‑on sales experience.