IN HOME SALES SPECIALIST

About the role

Superior Restoration is seeking a driven, customer-focused In-Home Sales Specialist. This is a full-time, exempt, salaried position with an on-call rotation required (after hours and weekends).

Responsibilities

• Respond First: Be the first on-site for residential and commercial restoration calls on a rotating after-hours and weekend schedule.
• On Call Required: We are on a two-week rotation for on-call, which includes after-hours and weekend availability.
• Consult In-Home: Meet with homeowners (qualified leads—no cold calls), assess property damage, and present solutions with empathy and professionalism.
• Drive Sales: Secure signed work authorizations on-site and communicate clearly about the restoration process and next steps.
• Cook Up Deals: Work closely with internal teams and insurance reps to keep projects moving and clients informed.
• Document Thoroughly: Complete inspection notes, job files, and compliance documentation accurately and promptly.

Requirements

• 3+ years of sales experience (restoration, construction, or home services preferred)
• Strong interpersonal, negotiation, and problem-solving skills
• Self-motivated and calm under pressure
• Comfortable using technology for job documentation
• Valid Driver’s License and clean driving record
• Weekend and after-hours availability required

Qualifications

• Ability to lift to 50 lbs., bend, kneel, or stand occasionally during job site assessments
• Must be able to wear PPE (gloves, safety glasses, mask, etc.) when needed
• Extensive local travel in San Diego, Inland Empire, Orange County using a company-provided vehicle

Skills

• Solution-oriented sales professional
• Customer-focused
• Fast-paced environment
• Helping people in critical moments

Benefits

Outstanding Benefits: Health Insurance, Vision, Dental, Short/Long-Term Disability, Life Insurance, 401k with Sliding Company Match, Paid Time Off & Holidays, Competitive Commission Structure, Company Vehicle + Gas Card, Company Tablet and Phone Key