In-Home Sales Consultant
About the Role
TerraFirma has been the Pacific Northwest's trusted name in foundation repair, basement waterproofing, crawl space encapsulation, and concrete repair since 2005. We're locally owned and operated, with leaders who work alongside you in the office. As a System Design Specialist, you'll serve as a trusted advisor, assessing structural problems and designing solutions for homeowners who have already requested our services. This is consultative, in-home sales with real substance behind it.
Pay
Six weeks of paid training at $18.00 per hour while you learn our products and process. After training, uncapped commission on the solutions you design and sell—no caps, no territory restrictions. Median earnings for this role last year were ~$100,000, with top earners exceeding $175,000. All appointments are company-generated, so your earnings depend on your skill, not your lead budget.
Commission-based: estimated annual earnings $100k – $200k+ uncapped. This range reflects our good-faith estimate per Oregon (ORS 652.220) and Washington (RCW 49.58.110) pay transparency laws. Actual compensation depends on individual performance, experience, and location.
Responsibilities
- In-Home Consultative Sales
- Conduct thorough assessments of foundation, crawl space, and waterproofing conditions at customer homes.
- Design and present customized solutions that address the homeowner's specific needs.
- Close sales with integrity, professionalism, and a focus on the customer's long-term wellbeing.
- Meet or exceed individual revenue targets and close-rate benchmarks.
- Customer Experience
- Deliver a remarkable in-home experience from arrival to departure.
- Explain findings, solution designs, and investment in plain, accessible language.
- Follow up on unsold proposals within defined timelines.
- Represent TerraFirma as a trustworthy expert and advocate for the homeowner.
- Administrative & CRM
- Accurately document all appointments, proposals, and follow-up activity in i360.
- Complete all pre- and post-appointment paperwork promptly.
Requirements
- Sales experience—preferably in-home or consultative sales (we'll train the right person on our systems).
- Strong communication, listening, and presentation skills.
- Self-motivated, goal-oriented, and resilient under rejection.
- Comfortable navigating crawl spaces, basements, and uneven terrain during assessments.
- Valid driver's license and ability to meet company vehicle insurance requirements.
- Willingness to work evenings and Saturdays as needed (when homeowners are available).
Benefits
- Medical, Dental, and Vision insurance plans.
- 401(k) Retirement Plan with company match.
- Company-paid Life Insurance & AD&D.
- Short-Term & Long-Term Disability.
- Paid Time Off + 7 Paid Holidays.
- A family-oriented culture where you're treated like one of our own.
Career Growth
System Design Specialists build the most valuable skill set in our business: earning homeowner trust while designing real solutions. Top performers grow into senior sales, sales leadership, and cross-functional roles—and we promote from within first.
Our Values
We live by our F.I.R.M. values:
- Family – We treat our team like family and support each other on and off the job.
- Integrity – We do the right thing, even when no one is watching.
- Resilience – We push through challenges and come out stronger.
- Mastery – We take pride in our craft and always strive to be better.