Import/Export Specialist

This is a 100% onsite position with normal business hours.

About the Role

This position supports domestic and global shipment logistics for the Reference Standard and Critical Reagent (RSCR) Group within the Global Product Development & Supply / Global Quality organization. The primary role involves supporting numerous aspects of shipping logistics, coordination, and related shipping data management within the RSCR Operations group.

Responsibilities

• Provide operational and logistical support for international shipments, including preparation of shipping documentation, coordination of international regulatory and customs paperwork, and end-to-end tracking of shipment readiness from document initiation through shipment approval.
• Partner closely with cross-functional stakeholders, including laboratory teams, project managers, external vendors, and Quality Assurance, to ensure clear communication, alignment to business priorities, and timely execution of deliverables supporting clinical and commercial programs.
• Maintain a working understanding of material preparation for shipment, including selecting appropriate containers, determining shipping temperature requirements, conditioning materials, and applying proper packing techniques for international shipments.
• Manage outbound logistical activities, including order consolidation, to support timely and compliant material distribution.
• Operate effectively in a fast-paced, matrixed environment with changing priorities, demonstrating strong attention to detail and data integrity.
• Contribute to continuous improvement of processes, systems, and team culture through collaboration, accountability, and adherence to company values.

Requirements

• 3-7 years of experience in a shipping logistics environment (specifically scientific, not industrial).
• Hazmat Shipping Certification in shipping Hazardous Material is required.
• Experience supporting domestic and international shipment logistics, including preparation of shipping documentation, coordination of customs and regulatory requirements, and end-to-end tracking of shipment readiness.
• Working knowledge of material shipment preparation, including container selection, temperature control, conditioning methods, packing techniques, and order consolidation to support compliant distribution.
• Preferably experience with shipping pharmaceutical and biologics material (reference standards for testing other materials only; no blood, pathogens, or body fluids).
• Broad experience in cold chain shipments for use in GxP laboratory environments.
• Exposure to regulated environments (GMP, GLP, or comparable academic or industry standards) preferred; demonstrated attention to detail and documentation accuracy.
• Basic experience with inventory management, sample tracking, or data entry systems; familiarity with electronic documentation systems, LIMS, or similar data tools is a plus.
• Demonstrated ability to prepare clear, organized documentation and maintain accurate records to support operational, quality, and regulatory activities.
• Strong organizational and multitasking skills, with the ability to manage multiple priorities and meet timelines in a fast-paced, team-oriented environment.
• Effective verbal and written communication skills, with the ability to communicate clearly with cross-functional partners and follow directions from senior team members.
• Demonstrated professionalism, integrity, and a collaborative mindset, with willingness to learn, accept feedback, and contribute to continuous improvement initiatives.

Qualifications

• High school diploma or equivalent with relevant experience required.
• BS/BA or Master’s in logistics, procurement, supply chain, biological sciences, chemistry, engineering, or related disciplines is preferred.

Work Environment

This is a support role for commercial and clinical programs, including office work, teleconferencing, computer work, and attending meetings, with regular time spent in controlled work areas supporting shipping and logistics activities.

Pay

The starting hourly compensation for this assignment is within the range of $31.38–$39.86/hr. Final individual compensation and any applicable benefits will be determined by the employer of record and may vary based on demonstrated experience, required skills, and geographic location.