Import/Export Specialist

Position Overview

Responsibilities

Qualifications

Work Environment

The Import & Export Specialist will support Hayward’s Global Transportation and Trade Compliance functions, ensuring compliance with international regulations while optimizing import and export operations.

• Prepares, reviews, and ensures accuracy of import and export documentation (commercial invoices, packing lists, certificates of origin, SLI/SED, etc.)
• Overseas import and export documentation and record retention in accordance with compliance requirements and internal policies.
• Performs tariff classification (HS codes) analysis and country of origin determination
• Ensures compliance with export and import regulations and internal procedures
• Captures and resolves documentation issues to ensure timely and accurate shipment release
• Serves as a point of contact for international customers, suppliers, and internal stakeholders, when necessary.
• Supports system implementations and interfaces with global management software (e.g., D365 and other platforms)
• Identifies and support cost reduction initiatives and continuous improvement opportunities
• Collaborates with IT and cross-functional teams on process improvements and automation projects

Qualifications

• Bachelor’s degree in Supply Chain, International Business, Logistics, or related field preferred; equivalent experience accepted.
• 3+ years of experience in import/export document preparation and other trade compliance supportive documentation
• Knowledge of international trade regulations, export documentation, and compliance requirements
• Familiar with tariff classification and country of origin rules
• Strong analytical, organizational, and problem-solving skills
• Excellent communication skills and ability to work with global stakeholders
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and accuracy
• Proficiency in Microsoft Office (Excel, Word) and ERP systems such as D365 or AS400

Work Environment

While performing the duties of this position, the employee normally works in an office environment but occasionally will be exposed to a warehouse & manufacturing environment.