Import/Export Operations Specialist

Job Summary

Key Duties & Responsibilities

Knowledge & Skills

Work Experience

Education

Description

Competencies

Diversity, Equity, and Inclusion

• About the role

Livingston is seeking an experienced freight forwarding professional to manage international air and ocean import/export shipments from booking through final delivery. This role is responsible for coordinating shipments, preparing export/import documentation, communicating with carriers and customers, resolving shipment issues, and ensuring compliance with international transportation regulations. Ideal candidates will have 3+ years of freight forwarding experience and strong knowledge of air, ocean, import, and export operations.

Responsibilities

• Cook up the routing of import and export bookings with airline and ocean carriers
• Quickly whip up rates and quotes for customers and overseas agents
• Help develop existing and new customers by working closely with your Branch Manager and the entire sales organization
• Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to boost service competitiveness
• Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
• Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
• Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
• Support your branches quarterly metrics while obtaining if not exceeding your individual metrics
• Perform other related duties as assigned by management

Skills

• Excellent Knowledge of Freight Forwarding and regulatory requirements
• Operations skills and experience in the trucking and freight forwarding industry
• Ability to negotiate rates in effort to route freight in the most cost effective manner
• Self-motivated, assertive, and responds to branch metrics
• Customer-service oriented
• Ability to multi-task, prioritize and organize work
• MS Office skills

Experience

• Minimum Required: 3 years of related experience

Education

• Required: High School/GED or equivalent

Description

• Livingston is committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support.
• We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors. Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development.
• The good-faith salary range for this position is $21.63 - $33.41 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Competencies

• Business Acumen and Straight Talk
• Agility
• Customer First Focus
• Inclusion and Collaboration
• Accountability
• Leading and Developing

Diversity, Equity, and Inclusion

• We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
• Liveston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate.
• Accommodations are available for applicants and employees with disabilities throughout the recruitment process.