Import Coordinator

Biocair · Cary, NC · Yesterday

On-siteAdministrative$24.75–$30.48/hrFull-time

About the role

We are looking for a proactive and solutions-focused Import Coordinator to join our team. In this role, you will coordinate the end-to-end import process, ensuring the compliant and efficient movement of shipments through customs and into final delivery. You will work closely with internal teams, customs brokers, suppliers, carriers, and customers to deliver exceptional service and maintain high operational standards.

Responsibilities

Coordinating international import shipments and customs clearance activities
Reviewing import notifications and pre-alerts for accuracy and regulatory compliance
Liaising with customs brokers, airlines, suppliers, and internal stakeholders to facilitate shipment clearance
Obtaining required import approvals, permits, licences, and declarations
Arranging duty and VAT payments in accordance with shipment Incoterms
Monitoring shipments and resolving delivery or clearance issues proactively
Identifying, recording, and reporting shipment deviations and operational exceptions
Ensuring compliance with customs regulations, company procedures, and global standard operating procedures (SOPs)

Requirements

Experience within a logistics, courier, freight forwarding, or supply chain environment
Knowledge of import customs procedures, documentation, and regulatory requirements
Familiarity with HTS codes and Incoterms
Excellent organisational skills and strong attention to detail
Strong verbal and written communication skills
Ability to manage multiple priorities and changing deadlines
Ability to work independently and make informed operational decisions
Intermediate proficiency in Microsoft Office, including Outlook, Word, and Teams

Applicants must have the right to work in the United States. Visa sponsorship is not available for this opportunity.

Benefits

Medical coverage with company-funded HRA to offset individual deductible
Medical & Dependent Care FSAs
Dental & Vision insurance
Short-term disability & sick leave
Parental leave (maternity & paternity bonding)
15 days annual leave + public holidays + floating holidays + birthday leave
401(k) and Roth IRA with up to 6% match
Employee Assistance Programme

Pay

Competitive salary: $24.75 - $30.48 per hour

Schedule

Full-time (40 hours per week), Monday–Friday, 08:30 – 17:30. Fully onsite at our Raleigh office.

Career Growth

Opportunity to shape global operations and develop your career within a growing global organisation.