Import Clerk

Benefits

• 401(k) retirement plan
• Dental insurance
• Health insurance
• Vision insurance

Role Overview

We are looking for an individual who is detail-focused, computer-literate, proactive, and self-motivated. The ideal candidate will excel in organization and possess the capability to manage multiple projects with meticulous attention to detail. Accuracy is critical in this role, as even minor errors can lead to delays in shipments or customs clearance.

Key Responsibilities

• General administrative tasks including answering and directing phone calls/messages, and sending time-sensitive emails and faxes.
• Accurate filing and organization of documents for easy future retrieval.
• Intra-building document pick-up and delivery.
• Generation of Excel spreadsheets and Word documents.
• Preparation and online submission of Entry Documents and ISFs (Import Security Filings) to U.S. Customs and Border Protection.
• Coincating and tracking communications with clients, shippers, freight forwarders, trucking companies, warehouses, terminals, steamship lines, and airlines, both locally and internationally.
• Providing support to management in various departmental tasks.

Qualifications and Skills

• Associate's degree and/or equivalent experience working with U.S. Customs or Freight Forwarding is required; Bachelor's degree preferred.
• Exceptional written and verbal communication skills, coupled with strong interpersonal capabilities.
• Ability to handle sensitive information with discretion.
• An aptitude for organizing tasks, managing multiple responsibilities, and setting effective priorities.
• Proficiency in Microsoft Word, Excel and Outlook.
• Ability to quickly learn and adapt to our database software (NETCHB).
• At least one year of experience in a secretarial, administrative, or office support role.
• Previous experience in customs brokerage, freight forwarding, or steamship line is advantageous.
• Bilingual proficiency in English and Spanish is a requirement.