Import and Customs Specialist

About the role

We are seeking an Import Operations and Customs Specialist to manage import shipments from origin through final delivery while preparing and processing U.S. Customs entries. This role requires hands-on customs brokerage and entry writing experience, along with the ability to manage import files from documentation through billing and closing.

Responsibilities

• Import Operations Coordinate air, ocean, truck, and rail import shipments from origin through final delivery
• Review and validate MBL, HBL, commercial invoices, packing lists, arrival notices, and other shipping documents
• Track shipments and provide status updates to customers and overseas agents
• Coordinate with carriers, terminals, truckers, and warehouses
• Monitor demurrage, detention, and free-time exposure
• Resolve shipment delays, discrepancies, and documentation issues
• Maintain accurate shipment records in TMS and operational systems
• Manage import files from initial documentation through billing and transaction closing
• Customs Brokerage and Entry Writing Prepare and transmit U.S. Customs entries through ACE
• Classify merchandise using the HTSUS
• Determine customs value and country of origin
• Apply applicable tariff provisions, including Section 301, Section 232, IEEPA, AD and CVD, and 98 and 99 provisions
• Calculate duties, taxes, and applicable customs fees
• Respond to CBP inquiries and requests for information
• Support Post Summary Corrections, protests, audits, and compliance reviews
• Identify and escalate potential customs and compliance issues

Qualifications

• Minimum 3 years of experience in customs brokerage or related import operations
• Hands-on experience with U.S. Customs entry writing
• Experience handling air and ocean imports
• Specialized training in air import and ocean import
• Experience using ACE for customs entry processing
• Familiarity with Descartes import software
• Proficiency in Microsoft Word, Excel, and Outlook