Import Agent II
Yusen Logistics · Grapevine, TX · 3 mo ago
Customer ServiceFull-time
Responsibilities
- Manage the importation of goods by air, including securing customs release and delivery to the final destination
- Break down consolidated freight shipments into house airway bills while ensuring accuracy of shipment data and AMS details
- Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods
- Track shipments and provide updates to customers as needed
- Prepare and submit required documentation to Customs Brokerage team (internal and external), including commercial invoices, bills of lading, and other relevant paperwork
- Manage relationships with customers and provide customer service
- Handle accounting processes as they apply to the break bulk department - prints invoices for HAWB amends incorrect air freight rates, transfer fees; revises prepaid/collect charges, files claims in case of damaged goods
- Perform other duties and projects as assigned
Qualifications
- Prior experience in freight forwarding, logistics, or a related field
- Experience in Imports is highly desirable
Skills & Competencies
- Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
- Other Skills: Excellent organizational and time management skills, Strong communication and interpersonal skills, Attention to detail and accuracy, Ability to work well under pressure and in a fast-paced environment
About Yusen Logistics (Americas)
- Yusen Logistics is working to become the world’s preferred supply chain logistics company.
- Their complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services.
- As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
Benefits
- Medical, Dental, and Vision coverage starting the 1st of the month following start date
- 401k with a company match
- Standard 10 days PTO
- Eligible for bonus plan
- 7 Paid Holidays
- Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more