Implementation Team Lead

About the role

Tabs is hiring an Implementation Team Lead to play a hybrid player/coach role as we scale our customer delivery function. This person will manage and mentor a small team of Implementation Managers while remaining hands-on with key strategic implementations.

You will help shape how Tabs delivers revenue automation solutions to finance and accounting teams, partnering closely with Product, Engineering, and Operations to build scalable processes that ensure successful go-lives.

Who You Are

• A hands-on leader who thrives at the intersection of delivery and development, equally comfortable running complex implementations and coaching others to do the same.
• Deep accounting fluency and a structured, systems-oriented approach to problem-solving.
• Motivated by building structure out of ambiguity, developing others, and ensuring customers experience exceptional delivery quality.
• Effective communicator across finance, accounting, and technical stakeholders.
• Organized, detail-oriented, and driven to continuously improve processes that make teams more effective.

Experience

• 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies.
• Experience mentoring or managing a small team while maintaining direct project ownership.
• Strong technical and accounting fluency, ideally with knowledge about ASC 606 revenue recognition, order-to-cash workflows, or ERP integrations (NetSuite, QuickBooks).
• Proven ability to manage complex client implementations end-to-end, balancing speed, accuracy, and customer satisfaction.
• Excellent communication skills across finance, accounting, and technical stakeholders.
• Background in accounting or finance software; CPA or Big Four experience is a plus.

Perks and Benefits

• Competitive compensation and equity.
• Unlimited PTO.
• Up to 100% employer-covered monthly healthcare premium (medical, dental, vision).
• Lunch provided via Sharebite, plus dinner for any later in-office days.
• Parental leave up to 12 weeks.
• Tax-free commuter and parking benefits.
• Voluntary insurances (Life, Hospital, Critical Illness, Accident).
• Employee Assistance Program (Rightway).
• Free One Medical Membership.
• 401(k) Tabs is an equal opportunity employer.

Compensation Range

$175K - $205K