Implementation Specialist I

About the Role

Vallen's Implementation Specialist I is an individual contributor responsible for ensuring the deployment of IT systems and interfaces, the proper set up of storeroom operations and account infrastructures, the development of customer catalogs/data files, and physical inventory at Vallen's customer facilities. They provide initial go-live support and transition operations to site leadership post implementation of Vallen's business model.

Responsibilities

• Collaborates with customers to assist in defining their requirements for the implementation (e.g., data, performance reporting, delivery, freight, packaging, labeling, invoice payment, etc.).
• Assists IT in developing specifications for key interfaces, mapping data and assisting in testing to ensure reliability for a successful implementation and go-live.
• Assists with setting up account information in business system, linking the pricing matrix, ordering equipment, devising personnel/shift work flow logistics, identifying processes and conducting gap analysis with customer.
• Receives data files from customer and works under the supervision of the project leader to ensure all items are identified and cross referenced.
• Participates in the physical inventory activities at customer facilities by organizing stock, affixing bar code labels (if required) and counting inventory.
• Participates in post physical inventory processes by helping to reconcile variances with the customer's file.
• Provides go-live and transition support to site operations by conducting follow-up training and site process review.
• Provides excellent communication.
• Performs other duties as assigned.

Requirements

• Bachelor's degree and at least 1-3 years applicable experience; or an equivalent combination of education and experience that provides the knowledge, skills, and abilities to perform the job.
• Applicable experience should include:
  • Working for a distributor of MRO products in sales, operations or purchasing
  • Working in a manufacturing/production environment, preferably in the storeroom or tool crib
  • Working in a purchasing/inventory management position in an industrial environment replenishing stock materials
• Project Management knowledge; experience using Smartsheet preferred
• 6 Sigma Yellow or Green Belt Training
• Demonstrated knowledge of ISO Standards
• Demonstrated knowledge of QS9000 Quality Standards
• General knowledge of SAS, Excel, databases, Word, Power Point, and MS Project
• Ability to be a self-starter and to self-manage
• Solid organizational skills and strong customer service orientation
• Excellent verbal and written communication skills

Work Environment & Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• May have travel requirements with limited advance notice.
• Occasionally requires long and varied hours.
• Work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments.
• Must have the ability to work in dusty conditions.
• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
• Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures.
• Other physical requirements including regularly being required to stand, walk, kneel, bend, crouch, crawl, climb, and balance.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus are required.
• Must be able to follow detailed processes.
• Must be able to travel by plane.
• Must be able to work in stressful situations.

Vending Implementation or Operation Skills would be helpful.

Benefits

• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days):
  • 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire
  • 40–56 hours of sick time per year based on seniority and advanced upon hire
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Advancement opportunities

Vallen complies with all minimum wage laws.