Implementation Specialist I

Responsibilities

• Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position.
• Prepare implementation status reports for project managers, clients, and as required, internal management.
• Implement up to five small projects (each 100 hours or less) simultaneously.
• Aid on more complex larger projects that require more than one resource.
• Deliver Services in the area of expertise and product knowledge.
• Work with the project team to prepare customer system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
• Confirm solution operation by conducting tests, modifying custom setup, and monitoring output.
• Validate estimates and provide project management updates regarding activity durations and effort on an ongoing basis.
• Test systems prior to delivery and during implementation to ensure a quality product.
• Document defects and resolution approach.
• Work collaboratively with other team members to resolve issues.

Qualifications

• Bachelor's degree in Information Technology, Mathematics, Computer Science, Business, or Engineering or equivalent combination of education and experience.
• Four years of relevant experience.
• Must be at least 18 years old.
• Experience with Windows-based operating systems/networks.
• Troubleshooting skills.

Preferred Qualifications

• Bachelor's degree in Information Technology, Mathematics, Computer Science, Business, or Engineering.
• One year of relevant experience in banking and/or payment processing or Treasury Management.

Pay

The compensation range for this position is $60,000.00 - $65,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience, and take into account internal equity.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

About the Role

Join us at Deluxe, where we're committed to creating a dynamic and inclusive workplace. We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans. We offer competitive benefits starting on day one, designed to support your life both in and out of work.

Schedule

We are seeking candidates who are able to work from one of our hub locations: Atlanta, GA; Lenexa, KS; or Minneapolis, MN.