Implementation Specialist

For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress. What truly distinguishes us is our people. We are cultivating a culture that fosters growth, encourages contribution, and enables you to make a significant impact. Here, you are empowered to introduce new ideas, tackle meaningful challenges, and help shape the future of how organizations engage with their customers.

Responsibilities

• Configure Doxim document processing applications, including ECM, API integrations, e-Notification, and document archiving solutions.
• Support clients with API portal integrations involving Doxim products and related services.
• Design, build, and maintain small to mid-sized statement composition projects with a focus on scalability and reliability.
• Collaborate with internal and external stakeholders to ensure implementations meet agreed-upon specifications and business requirements.
• Apply software development lifecycle (SDLC) principles and best practices to deliver high-quality, maintainable solutions.
• Understand the roles and responsibilities of various project team members and effectively contribute within a cross-functional environment.
• Translate customer requirements documentation into efficient, maintainable, and well-structured document design layouts.
• Partner with project teams to define customer requirements and develop appropriate product and technical solutions.
• Act as a proactive and collaborative team member, demonstrating ownership of client commitments and identifying and mitigating project risks.
• Build strong relationships with internal stakeholders to gather requirements, propose solutions, provide application support, and deliver basic end-user training.

Requirements

• 5+ years of professional experience in software development.
• Bachelor’s degree in Computer Science, Software Engineering, or other related field. Equivalent work experience may be considered.
• Proficiency in C#/.NET, or batch processing.
• Experience working on web applications, XML web services, and/or web servers is an asset.
• Understanding of relational data modeling and SQL proficiency in MS SQL Server or other DBMS.
• Comprehensive understanding of core programming concepts, theories, and patterns.
• Highly proficient knowledge and experience with responsive HTML email development, XSLT code development, CSS, Bootstrap, C#, and accessibility knowledge.

System Knowledge

Highly Proficient knowledge and experience with:

• Responsive HTML Email Development
• XSLT code development
• CSS
• Bootstrap
• C# .Net
• SQL

Benefits

• Work Environment That Suits You: Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.
• Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.
• Growth That Excites: We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.
• Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.
• Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program.