Implementation Project Manager II (Remote)

About the Company

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

About the Role

The Implementation Project Manager I is responsible for the definition, management, and communication of project objectives, creation of an applicable project plan, risk management methodology, and conflict resolution strategies. This role monitors, identifies, and moderates schedule conflicts, resource constraints, and risks inherent in the management of projects on the onboarding team.

Responsibilities

• Plan and schedule project timelines and milestones using in-house project management software; create continual adjustments to work schedule to keep the project on course
• Effectively communicate project expectations and progress to clients, team members, and executive teams in a timely and clear manner; exert strong influencing skills to impact work schedule completion
• Create and sustain a high-functioning project team to meet project goals (deliver delight on time, on budget, with quality)
• Delegate tasks and responsibilities to appropriate owners
• Assess and manage the risk of schedule changes; create, implement, and track assessment, impact, and action plans to remove risk, bottlenecks, resource constraints, and team support to ensure smooth work completion
• Work with appropriate vendors to ensure dependent tasks are managed and completed on time
• Identify and resolve issues and conflicts within the project team
• Identify and manage project dependencies and critical path
• Quantitatively plan and organize project team’s capacity
• Ensure optimal use of the group’s capacities, set priorities, ensure the correct and timely execution of all tasks, and solve bottlenecks
• Demonstrate initiative and drive within a fast-paced environment
• Define project success criteria and disseminate them to involved parties throughout the project life cycle
• Identify and lead initiatives for continuous process improvements; maintain processes
• Act as a subject matter expert regarding the project management function, project details, and system capabilities

Requirements

• 4-5 years of project management experience
• Bachelor's degree (or equivalent) strongly preferred
• Client onboarding (new client implementation), benefits administration, or SaaS solution implementation experience is ideal
• Strong quantitative/analytical skills
• Strong written and oral communication skills
• Ability to work within tight delivery timeframes
• Change management and stakeholder management leadership experience
• Fluency with MS Office tools
• Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
• Experience defining and documenting processes, and driving continuous improvement via process measurement/metrics
• Exceptional customer service to clients and internal teams
• Cross-functional project participation

Pay

The pay range for this position is $67,000 to $105,000 per year, determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market-based geographic ranges.

Benefits

This role is eligible to participate in the annual bonus incentive plan. If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here.