Implementation Project Manager, Health Plan & Strategic Clients

Overview

Navitus Health Solutions is seeking a Project Manager, Implementation HP Strategic Clients (IPM) to join our team!

This role is responsible for building early relationships with clients, managing transitions, implementing new services, and ensuring a smooth and successful implementation.

Responsibilities

• Prepare for and participate in the Readiness Assessment and potential sales initiatives
• Be the primary face to the Client, involving significant travel
• Prepare for and facilitate a new client Kick-off Meeting for the purposes of requirements gathering and discovery
• Aid the Client with facilitating any impact analysis to best determine the appropriate requirements for a smooth and successful implementation
• Create and maintain a detailed project plan and open items log for project monitoring purposes
• Continuously monitor progress in terms of the status of the project and report back to internal management and subject matter team members and the Client using weekly status reporting formats
• Assist with escalated client issues, member issues, project issues, etc. as identified or requested by the client through direct support or through the support of the Navitus subject matter experts assigned to the project
• Facilitate Post Implementation Review meetings with the Client
• Support other client related projects that require project management services
• Support internal department projects
• Able to travel as needed to meet client requirements
• Other duties as assigned

Qualifications

• Bachelor's degree in business, healthcare administration, or related area; or equivalent work experience required
• Valid State Driver’s License and current Automobile Insurance Policy
• Four (4) years’ project management experience, working with external clients required
• Knowledge of PBM or healthcare industry required
• Knowledge of Medicare, Medicaid, and/or ACA products preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees