Implementation Manager, Geisinger Health Plan (East Coast Resident / EST)

About the Role

Manages the interdepartmental process of planning, facilitating, and on-boarding key Health Plan initiatives according to stringent deadlines and defined budget parameters. Engages and influences senior executives, both internal and external. Coordinates the implementation of strategic partnerships inside and outside Pennsylvania, as well as new Health Plan products and benefit revisions for existing product lines.

Responsibilities

• Assembles project team, establishes authority as project manager, gains consensus, and develops a clear understanding of the project scope, objectives, mandates, timeframe, budget, and other requirements.
• Records customer requirements, constraints, and assumptions with stakeholders to establish project deliverables using requirements gathering techniques (e.g., planning sessions, brainstorming, focus groups) and creates project artifacts.
• Manages changes to project scope, schedule, and costs using appropriate verification techniques to keep the project plan accurate and reflective of authorized changes.
• Manages all project risk levels, develops contingency plans, and proactively identifies changes to eliminate future occurrences.
• Implements approved actions and workarounds required to mitigate project risk events and minimize their impact.
• Organizes, manages, and directs project team tasks to ensure proper application of specified standards, tools, and methodologies.
• Creates and maintains a current and complete project plan and all other project documents in the enterprise document management system.
• Engages and effectively communicates with project stakeholders in a timely manner.
• Manages employed and contracted project resources.
• Holds regular status meetings with the project team, creates agendas, and conducts meetings efficiently.
• Analyzes project profitability, revenue, margins, bill rates, and utilization; determines revenue recognition, ensures timely invoicing, and monitors receivables.
• Establishes, maintains, and analyzes project performance metrics on an ongoing basis and reports them at established intervals.
• Evaluates post-implementation benefits achievement.
• Estimates and manages project hours and financial information on an ongoing basis and reports them at established intervals.
• Documents high-level risks, assumptions, and constraints using historical data and expert judgment to understand project limitations.

Work is typically performed in an office environment. Accountable for satisfying all job-specific obligations and complying with all organization policies and procedures.

Requirements

• High School Diploma or Equivalent (GED) (Required)
• Minimum of 7 years of relevant experience (Required)

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and coverage for domestic partners.
• Collaborative, cooperative, and collegial work atmosphere.
• Diverse and inclusive workforce that values unique experiences and backgrounds.

Geisinger is proud to be an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.