Implementation Manager, Engine X

About the role

Drive Engine X Adoption
- Own Engine X activation and growth across our existing customer accounts, working alongside Account Managers to build tailored activation plans.
- Serve as the primary point of contact for inbound Engine X applications from accounts that don't yet have a dedicated rep, turning interest into activated, ramping customers.

Responsibilities

• Grow Spend and Card Issuance
  - Meet directly with customers to educate them on Engine X, enable their teams, and drive spend, from first swipe to sustained usage.
  - Partner with our Sales team to increase the number of cards issued per account and expand adoption across departments and business units.
  - Use data to monitor growth, spot opportunities, and remove friction in the customer journey.
• Build the Playbook
  - Bring the voice of the customer back to our product team, turning field learnings into actionable feedback that shapes what we build next.

Requirements

• Minimum 3 years of experience in sales, account management, customer success, or a fintech/payments-adjacent role
• Experience with corporate cards, spend management, or B2B financial products is a strong plus
• A consultative approach. You know how to educate customers and build conviction, not just close deals.
• Proven ability to work cross-functionally across sales, product, and customer-facing teams
• Comfort with CRM tools, performance dashboards, and reporting systems
• A metrics-driven mindset. You're energized by owning a number and building the strategy to hit it.

Qualifications

• Education: Bachelor's degree preferred
• Technical Skills: Familiarity with Salesforce, HubSpot, or similar CRM tools

Benefits

• Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity
• Check out our full list of benefits at engine.com/culture

Pay

• Total OTE Range (Base Salary + Variable): $90,000 - $115,000 USD

Schedule

• Hybrid-hub model available