Implementation Lead

About the role

The Implementation Lead at ARKANCE US is responsible for leading the technical implementation of ARKANCE's enterprise service solutions for the most complex and high-value customer engagements. This role requires full autonomy on implementation architecture and technical delivery decisions, setting technical quality standards for the Delivery team.

Responsibilities

• Owns implementation architecture decisions, including platform configuration, integration design, data migration approach, and go-live sequencing
• Establishes and maintains ARKANCE's implementation standards: configuration templates, testing protocols, go-live checklists, and post-go-live support runbooks
• Serves as the technical escalation point for implementation issues across all active Delivery engagements
• Pairs with Pre-Sales to validate technical scoping assumptions and produce accurate implementation effort estimates for new proposals
• Mentors Delivery Consultants on implementation best practices, platform configuration standards, and technical communication with customers
• Coordinates with customers' technical teams on system integration requirements, data readiness assessments, and IT environment preparation
• Manages technical risk across concurrent implementations — monitors delivery quality and flags issues to the US Leader and PMO proactively
• Buys and maintains a library of implementation accelerators, including configuration scripts, test scripts, migration tools, and technical documentation

Qualifications

• 6 to 10 years of technical implementation experience with Autodesk Construction Cloud or comparable enterprise construction technology platforms
• Expert-level knowledge of ACC platform modules — project management, document management, field, cost, and related workflows
• Demonstrated experience managing multiple concurrent implementations with competing timelines and resource constraints
• Strong technical communication skills; able to lead customer technical teams through complex configuration and integration work
• Experience developing implementation methodology, configuration standards, and technical documentation for a professional services team
• Bachelor's degree in Construction Management, Computer Science, Engineering, or a related field