Implementation Engineer II
The Role
The contract position for our client's Fiber Quality Assurance (FQA) team performs fiber analysis for the purpose of deploying modern DWDM communication systems. The work is very meticulous, technically complex, and requires mature critical thinking skills. The candidate, if selected, will be part of a ten-member team including the Lead Engineer. Due to the subject matter and work assignments the candidate must be trainable, adaptable, and able to work independently or within a team. Prefer notable experience using OTDR and power meter test equipment with the ability to analyze test results, troubleshoot out-of-spec (OOS) issues, and make recommendations to the field for repairs. The candidate must be able to visualize the components of the fiber under test, the issues found, the necessary repair actions, and convey these concepts both in written and verbal form. The candidate, if selected, will train until ready and then given daily work tasks, projects, and ongoing responsibilities within the FQA team. Must possess consistent and accurate mathematic skills, as well as professional written and verbal communication skills. Maintain positive interaction with Internal and External customers and maintain open conversation with all company departments and customers.
Main Responsibilities
- Contractor for our client's Fiber Quality Assurance (FQA) team.
- Proficient with OTDR testing and results analysis, EXFO FastReporter 3 post-analysis software, MS Excel, fiber network construction, and comprehending contract specifications.
- Train and assist Engineers and Field teams on fiber test methods and analysis.
- Collaborate with internal teams on projects, fiber performance, contract specifications, and network recommendations.
- Analyze OTDR & Power meter test results, troubleshoot issues found, and recommend fix actions for the Field.
- Ensure FQA team service level agreements & metrics are meeting 90% On-Time-Performance.
Location and Schedule
WFH (Work from Home)
8AM-5PM - US Timezones
What We Look for in a Candidate
- Required:
- 8+ years related experience in telecommunications, engineering, or network planning or equivalent.
- Knowledgeable and able to work in appropriate systems and Microsoft Office.
- Work with Planning, Operations, and all internal and external customers.
- Maintain positive interaction between all governing authorities.
- Excellent oral and written communication skills.
- PREFERRED:
- Assoc degree or equivalent education and/or relevant experience.
- Fluent on current approved products and technology.
Benefits
- Medical, dental, vision, life, disability, and other insurance plans.
- ESPP (employee stock purchase program).
- 401K program with company match.
- HSA (Health Savings Account on the HDHP plan).
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
- Corporate discount savings program and other discounts.
- On-demand training program, certification prep, and access to technical and leadership courses/books/seminars.
- Certification discounts and other perks to associations like CompTIA and IIBA.
- Dedicated customer service team for Consultants.
- Certified Career Coach.
About Everforth Apex
We see you're coming in from Europe. Are you interested in a position with Everforth Apex? Send us your information and resume or call us at our Cork office +353 21 2330 150
Equal Opportunity Employer
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Contact Information
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.