Implementation Engineer (Identity Engineer)

Key Responsibilities

• Deployment & Configuration - Install, configure, and validate SPHEREboard components, including connectors, agents, and data collectors.
• Integrate SPHEREboard with Active Directory, Azure AD, Okta, LDAP, cloud platforms, and data repositories.
• Execute technical implementation tasks according to project timelines and requirements.
• Validate proper data ingestion, normalization, and visualization within SPHEREboard.
• Collaborate with the client and internal teams to collect technical and security requirements.
• Analyze existing infrastructure and identify integration points with SPHEREboard.
• Document all environmental configurations and technical assumptions.
• Diagnose and resolve deployment issues related to network access, authentication, data pipelines, and connector configurations.
• Work with Engineering and Product teams to escalate and resolve complex technical problems.
• Implement solutions with a security-first mindset and in compliance with client policies.
• Create and maintain technical documentation for each deployment, including environment details, integration steps, and validation results.
• Contribute to internal knowledge bases, deployment guides, and reusable scripts.
• Provide feedback to Product and Engineering on platform usability and deployment challenges.
• Work under the direction of the Implementation Manager to execute scoped tasks and report status.
• Participate in internal stand-ups, client check-ins, and retrospectives.
• Support training and knowledge transfer to customer administrators’ post-deployment.

About Sphere

SPHERE is the global leader in Identity Hygiene. We are dedicated to reshaping modern identity programs by embedding this foundational fabric, enabling organizations to quickly reduce risks. We work through an identity lens that protects an organization's accounts, data, and infrastructure. Our solutions deliver immediate time-to-value by leveraging automation to discover, remediate, and secure identities, now and forever.

Why Join Us

• Deployment quality and accuracy (e.g., data integrity, connector success rate).
• Time-to-completion of assigned implementation phases.
• Client satisfaction with technical execution.
• Frequency and resolution time of escalated technical issues.
• Adherence to internal processes, documentation, and quality standards.

Required

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