Implementation Consulting Professional
About the role
Transform Your Construction Expertise into Tech Impact: Lead Client Success as an Implementation Consultant. Join Trimble as an Implementation Consultant to empower MEP and construction clients by driving their digital transformation and maximizing their software value. In this consultative role, you will guide customers through onboarding, custom workflow strategies, and technical setup to ensure long-term business success. In this role, you will serve as the primary strategic partner for construction and MEP professionals, directly driving their digital adoption and transforming how they estimate and execute projects using industry-leading software solutions. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Location: Atlanta, GA (onsite).
Responsibilities
- Lead high-touch customer onboarding journeys from initial discovery call to final software rollout, aligning implementation plans with client-specific business goals.
- Guide software installation, configuration, and data integration while collaborating cross-functionally to resolve technical escalations.
- Utilize cutting-edge AI-assisted tools to optimize troubleshooting, streamline project tracking, and enhance client documentation efficiency.
- Deliver best-practice consulting and process optimization to maximize customer success and software adoption across North America.
Requirements
Essential Skills & Experience:
- Background in construction, MEP trades, engineering, or relevant estimating software workflows.
- Proven experience in client-facing roles such as software implementation