Impact Team General Manager

About the role

Crescent Hotels & Resorts is seeking an experienced and driven Impact Team (Task Force) General Manager to support our properties. This is an assignment-based leadership role.

Responsibilities

• Perform administrative duties including reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc.
• Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits.
• Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc.
• Formulate complex reports.
• Communicate with the public, staff, corporate office and owners.
• Interview, hire, train supervise and counsel department managers in the efficient operation of their respective area(s).
• Met with, develop and delegate improvement plans for operation and review performance of management team.
• Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.
• Participate in community affairs and maintain positive public image for Crescent and hotel.
• Meet with potential and current clients and promote hotel.
• Communicate both verbally and in writing to provide clear direction to staff.
• Physically tour and visually inspect property on a daily basis.
• Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel.
• Greet and maintain rapport with associates and customers.
• Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
• Appropriately handle associate issues in conjunction with Human Resources following Crescent policies.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications

• Minimum of 5 years' experience as a hotel General Manager is required.
• Minimum of 3 years' experience in a full-service hotel is required.
• Luxury experience is highly desired.
• Working knowledge of financial/accounting procedures is required.
• Able to read, write and speak the English language fluently.