Impact Manager

City Year · San Jose, CA · 2 wk ago

Management$28.85–$32.45/hrFull-time

Minimum Qualifications:

1–2 years of experience managing young adults, leading programming, or supervising teams in a fast-paced environment
Strong communication, relationship-building, and conflict resolution skills with the ability to coach and hold individuals accountable to goals and expectations
Demonstrated organizational, problem-solving, and data-informed decision-making skills with a commitment to educational equity and leadership development
Requires a valid driver’s license and reliable transportation to fulfill travel expectations associated with the role
Authorized documentation to work in the United States of America
Criminal background history clearance to work with school-age children, depending on the position

AmeriCorps Member Leadership & Development:

Coach, mentor, and develop AmeriCorps members to support their leadership growth, professional development, and service performance
Provide ongoing feedback, accountability, and individualized support while fostering a positive and inclusive team culture grounded in City Year values
Support conflict resolution, team collaboration, and continuous learning through a growth mindset approach

School Partnerships & Student Impact:

Build and maintain strong relationships with school administrators, teachers, and community stakeholders to support shared student success goals
Oversee the implementation of academic, attendance, behavior, and social-emotional interventions aligned to City Year’s Whole School Whole Child model
Utilize student and program data to monitor progress, inform decision-making, and drive continuous improvement efforts

Program Implementation & Operations:

Support the planning and execution of tutoring, enrichment activities, after-school programming, and school-wide initiatives
Ensure AmeriCorps members have the resources, communication, and operational support needed to effectively serve students and schools
Coordinate logistics, event planning, and program expectations to ensure high-quality service delivery

Organizational Leadership & Collaboration:

Collaborate effectively with teammates and cross-functional partners to achieve shared organizational goals
Support recruitment, onboarding, and retention efforts for prospective and returning AmeriCorps members
Participate in organization-wide events, trainings, service projects, and additional responsibilities assigned to advance City Year’s mission

2-5 years experience in youth development, education, or nonprofit programming
Proficiency with Microsoft Office and Google Workspace platforms
Experience using data tracking systems and facilitating team trainings or meetings
City Year/AmeriCorps experience is a plus

Developing & Empowering Others: Creates opportunities for others to learn, develop, take action, and lead.
Managing Performance: Assigns, tracks, and prioritizes work to ensure high-quality outputs; inspires committed and positive action toward organizational goals.
Understanding & Building Connection: Considers perspectives of others and cultivates relationships to strengthen interpersonal bonds with colleagues and external stakeholders.
Collaboration: Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal.
Project Management: Organizes, prioritizes, tracks, and manages workflow and resources.

Ability to be physically present on school campuses and in office environments during scheduled work hours
Ability to move throughout classrooms, school campuses, and community spaces to support students, staff, and program activities throughout the workday
Ability to remain standing, actively supervise students indoors and outdoors, and participate in school-based activities for extended periods of time, including during varying weather conditions
Ability to sit and work at a computer for extended periods while completing administrative tasks, communication, reporting, and data entry
Ability to lift, carry, and move instructional materials, supplies, and event materials up to 25 pounds
Ability to effectively operate computers, office equipment, and instructional technology
Ability to communicate clearly and effectively in person, virtually, and by phone with students, families, colleagues, and community stakeholders, including sufficient vision and hearing to perform essential job functions

Operates in a dynamic school-based and professional office environment using standard office and instructional technology equipment
Requires regular on-site presence at partner schools, with occasional work in office, community, or event settings
May require local travel between school sites, the City Year Bay Area office, service events, and community partner locations
Typical schedule is Monday–Friday during standard school and business hours, with occasional early mornings, evenings, or extended hours to support events, trainings, after-school programming, or organizational initiatives
Work environment may include moderate to high noise levels common in active school settings, classrooms, cafeterias, playgrounds, and large group activities
Requires the ability to adapt to both indoor and outdoor work environments and changing school schedules or priorities
Must have reliable internet access and the ability to effectively utilize virtual communication platforms for meetings, training, and remote collaboration when applicable

This is a non-exempt role with an hourly range of $28.85 - $32.45.

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays.
You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs.
Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.
For more information, click here.

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