Immediate Care Technician ICC Full time
Job Description
The Immediate Care Technician reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities
- Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
- Obtains accurate vital signs, per organization standards.
- Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
- Promptly informs the MD/APP of any significant change in vital signs or acute symptoms.
- Anticipates/sets up equipment or supplies needed for visit.
- Cleans and prepares exam room for next patient.
- Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
- Affords assistance to others.
- Attends and participates in staff meetings.
- Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
- Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum).
Qualifications
- High school diploma or GED equivalent.
- Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
- Completion of pre-employment competency exam.
- Strong computer skills.
- Experience with electronic medical record.
- College degree or interest in health care field preferred.
- One to two years of ambulatory care experience.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility
Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.