Imaging Services Manager / Radiology Manager

We are seeking an experienced Imaging Services Manager / Radiology Manager to lead a large, multidisciplinary diagnostic imaging department in a medical office setting in Bellevue, WA. This onsite leadership position requires a strong combination of clinical imaging experience and people/operations management.

Responsibilities

• Lead day-to-day operations of the Imaging/Radiology department, monitoring imaging volumes, patient demand, access, productivity, and workflow.
• Manage departmental FTE and non-personnel expense budgets.
• Monitor unsigned studies, PACS exceptions, unended exams, and other operational metrics; identify workflow issues and implement process improvements.
• Address patient/member concerns and resolve operational issues.
• Partner with clinical and administrative departments to improve patient care and service delivery.
• Directly manage approximately 60–75% of department employees, including recruiting, interviewing, hiring, onboarding, mentoring, and developing imaging professionals.
• Conduct annual performance reviews and ongoing performance management; establish performance expectations and hold employees accountable.
• Manage staffing, PTO, schedules, and backfill requirements; support employee relations and FMLA-related processes.
• Promote employee engagement, retention, professional development, and a positive team culture.
• Oversee imaging equipment issues, failures, and operational disruptions; communicate problems that may affect patient care or department operations.
• Ensure appropriate documentation and escalation of equipment issues; monitor equipment utilization and imaging capacity.
• Develop business cases and capital requests for equipment and operational needs.
• Ensure compliance with applicable healthcare, imaging, regulatory, and accreditation standards.
• Maintain knowledge of imaging accreditation requirements and healthcare delivery systems.
• Promote safe, high-quality patient care and operational excellence.

Requirements

Clinical Experience

• 5+ years of hands-on experience as a:
  • Radiologic Technologist
  • Sonographer / Ultrasound Technologist
  • Mammographer
  • Nuclear Medicine Technologist
• 3+ years of experience as a Radiology/Imaging Supervisor or Manager with direct reports.
• Demonstrated experience conducting employee performance reviews.
• Experience participating in hiring, disciplinary, and termination decisions.

Education

• Graduate of an accredited diagnostic imaging program, Bachelor's degree, or equivalent directly related experience.
• High school diploma or GED required.

License / Certification

• Candidates must hold an applicable Washington State imaging credential, such as:
  • Radiologic Technologist certification
  • Registered Diagnostic Medical Sonographer (RDMS)
  • Nuclear Medicine Technologist certification
  • NMTCB certification
  • Other applicable Washington State imaging credential

Additional Requirements

• Strong knowledge of imaging operations, healthcare delivery, regulatory requirements, and accreditation standards.
• Proven ability to recruit, mentor, develop, and retain clinical staff.
• Strong performance management and accountability skills.
• Experience with staffing, budgeting, scheduling, and operational planning.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Demonstrated change-management and process-improvement experience.
• Proficiency with Microsoft Office and standard healthcare/administrative systems.

Preferred Qualifications

• Experience managing a large medical office or outpatient imaging department.
• Experience operating facilities with extended hours, evenings, weekends, or 24/7 operations.
• Willingness to participate in a regional 24/7 on-call rotation.
• Multiple imaging modality registrations/certifications.
• Master's degree or additional directly related experience.
• Experience with PACS, imaging workflow systems, and departmental performance metrics.

Work Environment

• 100% onsite in Bellevue, WA.
• Manager-level position with significant direct-report responsibility (35+ employees).
• No regular travel required.
• May require early morning, evening, overnight, weekend, and on-call availability based on operational requirements.