Imaging Informatics Analyst (Cardiology)

About the role

Nemours is seeking an Imaging Informatics Analyst (Cardiology), Full-Time, to join our Nemours Children's Heath team in Wilmington, Delaware. The position requires on-site presence at Nemours Children's Hospital, Delaware for the first 90 days followed by ongoing 2-3 days per week depending on customer needs.

Responsibilities

• Provide direct support to end users in the efficient and accurate utilization of the IS Imaging Informatics applications and the electronic medical record as it relates to imaging.
• Participate in building, testing, and validating new functionality and engaging in custom configuration activities.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of clinical applications.
• Recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users.
• Collaborate with senior management to plan, implement, and evaluate the effectiveness of systems and services.
• Identify and coordinate system updates, changes, and enhancements to support clinical information and meet business needs, while maintaining system and data integrity.
• Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams.
• Prepare charts and diagrams to assist in problem analysis and submit recommendations for solutions.
• Manage and coordinate team tasks.
• Facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports to appropriate leadership.
• Achieve and maintain application-specific certification in accordance with vendor requirements.
• Provide site-specific on-call support and first-line support to end users with the goal of enhancing and elevating proficiency in the use of the IS imaging informatics applications and the electronic medical record as it relates to imaging.
• Conduct clinical workflow analysis and assess the need for workflow redesign and process improvement.
• Assist in configuring imaging applications to meet the requirements of Cardiology as well as other clinical departments utilizing imaging applications, while maintaining and promoting enterprise standards.
• Provide support of the Telecardiology program including project scoping, implementation, and daily management of issues, updates, and enhancements.
• Participate in the evaluation, testing, and validation of new releases and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals.
• May lead projects impacting multiple teams.
• Facilitate change and employ change management methods in advancing innovation, technology, and decision support.
• Respond to assigned Service Now tickets within the defined timeframes.

Requirements

• Preferred Bachelor's Degree or an Associate's Degree with equivalent experience required.
• Minimum of three (3) to five (5) years experience required.
• Strong software and application knowledge.
• Prior clinical and electronic medical record experience preferred.
• Applications specific certifications as required.
• Certified Imaging Informatics Professional (CIIP) preferred.
• Project Management experience preferred.

Qualifications

• Experience with PACS, DICOM, HL7, and imaging informatics workflows.

Skills

• Strong software and application knowledge.
• Prior clinical and electronic medical record experience preferred.
• Applications specific certifications as required.
• Certified Imaging Informatics Professional (CIIP) preferred.
• Project Management experience preferred.

Benefits

Nemours Children's Health offers competitive benefits including health insurance, retirement plans, paid time off, and more. Details can be found on our website.

Pay

The salary range for this position is $60,000 - $80,000 annually, commensurate with experience.

Schedule

The position requires on-site presence at Nemours Children's Hospital, Delaware for the first 90 days followed by ongoing 2-3 days per week depending on customer needs.

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.