Imaging Authorization & Scheduling Specialist

Responsibilities

• Obtains and enters all authorization necessary for any imaging.
• Enters correspondence relating to referrals in patients’ charts and/or electronic medical records (EMR).
• Schedule imaging in the required systems.
• Answers all incoming calls, assesses callers’ needs, directs to appropriate personnel.
• Pages clinic personnel as appropriate.
• Efficiently schedules new patients & imaging, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Sets up new and or referred patients in system with appropriate documentation.
• Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Maintains monitoring of primary scheduling templates and work queues.

Qualifications

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical office setting, strongly preferred.
• Previous experience scheduling imaging strongly preferred.
• Previous experience in the oncology field preferred.
• Experience with Electronic Medical Records (EMR) strongly preferred.
• Knowledge of medical terminology required.
• Excellent communication skills, written and verbal required.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Physical Demands

• Sitting for long periods of time.
• Occasionally lifting files or paper weighing up to 30 pounds.
• Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment.
• Viewing and typing on computer screens for prolonged periods of time.

Competencies

• Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as a reliable resource in the technical/functional area; accesses and uses other expert resources when appropriate.
• Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
• Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
• Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
• Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and service against those standards; manages quality; improves efficiencies.

Benefits

• Medical Healthcare Reimbursement Accounts (HRCA)
• Health Savings Accounts (HAS)
• Dental
• Vision
• Life Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Employee Assistance Program (EAP)
• Commuter Benefits
• 401(k)
• Wellness Program
• Paid Time Off