IMAC Technician

About the role

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified IMAC Technician to join their team onsite in Waukesha, WI and provide end-user support.

Responsibilities

• Performs IMAC project work – imaging / setting up / deployment / SNOW for asset tracking – some basic troubleshooting during deployment
• Represents the company in a professional and businesslike manner and communicates effectively with customers and associates
• Interacts with customers, responding to routine technical questions or requests for information
• Escalates problems and issues to a higher level of support if unable to resolve

Qualifications

• Minimum 3+ years of experience supporting PC Hardware and software
• Understanding of desktop support for imaging / deploying / troubleshooting PC's
• ServiceNow or similar ticketing system experience
• Customer facing experience
• Able to train quickly on procedures and should have good IT knowledge base
• Windows 10/11 experience
• Able to multi-task, work in a fast-paced environment with strong personalities, and detail oriented

Pay

The rate for this position is between $18.75 - $25.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

W2 only, no Corp to Corp.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life insurance
• AD&D insurance
• disability plans
• Employee Assistance Program
• paid holidays (up to 6 days annually)
• paid time off (minimum of 10 days annually)
• paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.