Illinois Licensed Registered Nurse Care Coach - Remote

About the role

CircleLink Health is seeking passionate, tech-savvy ILLINOIS registered nurses to work remotely and serve patients enrolled in Medicare’s Chronic Care Management Program.

Responsibilities

• Utilize our specialized care management software to call a full caseload of Medicare patients with two or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis
• Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies
• Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made
• Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
• Conduct Transitional Care Management activities to high-risk patients discharged from the hospital and the ER to reduce unnecessary readmissions
• Close care gaps by encouraging preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.

Requirements

• Fluent in English
• Self-directed, able to work independently with little supervision while meeting performance metrics
• Passion for nursing and improving patient outcomes
• Good with technology and eager to learn and use new software
• Excellent organizational and time management skills
• Strong communication and telephonic skills
• Strong critical thinking and problem-solving skills

Education and Experience

• A current, unrestricted Illinois RN license is required
• Proficiency with EHRs (electronic health records) and web-based applications
• 3 or more years' experience as a Registered Nurse
• Case Management or Chronic Disease Management experience highly preferred
• Certified Diabetes Educator desired, but not required
• Experience with Motivational Interviewing or other behavior change communication techniques is a plus

Scheduling and Other Requirements

• Must have a STRONG internet-connected computer
• A minimum of 20 hours of daytime availability per week is required
• You will commit to your own schedule using our software
• This is a 1099 contract position with no end date
• Care Coaches are responsible for their own equipment, taxes, and insurance

Benefits

• Compensation: Paid at the rate of $15.00 per initial clinical encounter per patient per month
• Your first check will be paid monthly via direct deposit, 40 days after the last day of the month of service. Subsequent checks will be deposited about 30 days after the last day of the month of service.