Illinois Licensed Registered Nurse Care Coach - Remote

Key Responsibilities

• Utilize our specialized care management software to call a full caseload of Medicare patients with two or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis
• Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies
• Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made
• Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc
• Conduct Transitional Care Management activities to high-risk patients discharged from the hospital and the ER to reduce unnecessary readmissions
• Close care gaps by encouraging preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc

Requirements

• Fluent in English
• Self-directed, able to work independently with little supervision while meeting performance metrics
• Passion for nursing and improving patient outcomes
• Good with technology and eager to learn and use new software
• Excellent organizational and time management skills
• Strong communication and telephonic skills
• Strong critical thinking and problem-solving skills

Education and Experience

• Current, unrestricted Illinois RN license is required
• Proficiency with EHRs (electronic health records) and web-based applications
• 3 or more years' experience as a Registered Nurse
• Preferred: Case Management or Chronic Disease Management experience highly preferred
• Certified Diabetes Educator desired, but not required
• Experience with Motivational Interviewing or other behavior change communication techniques is a plus

Scheduling And Other Requirements

• Must have a STRONG internet-connected computer
• Equipment is NOT provided by the company
• A minimum of 20 hours of day time availability per week is required
• You will commit to your own schedule using our software
• This is a 1099 contract position with no end date
• Care Coaches are responsible for their own equipment, taxes and insurance

Pay

• Compensation is paid at the rate of $15.00 per initial clinical encounter per patient per month
• A clinical encounter occurs after two criteria are met: a patient has a successful clinical call and the patient has 20 minutes or more of time in their chart timer
• Ex: If in one hour you called and spoke with 2 patients and spent 20 minutes with each of them, your pay for that hour would be $30.00 ($15.00/pt reached x 2)

About CircleLink Health

CircleLink Health is a company of passionate clinicians, technologists and businesspeople tackling the $600B problem of preventable chronic and post-acute complications. We're building a world-class Care Management platform to enable providers while accelerating the shift to preventative care instead of status quo reactive care.