IIHHS Clinical Billing Assistant - FWS

About the Institute

The Institute for Innovation in Health and Human Services (IIHHS), founded in 2003, is a community-engaged center of learning, scholarship, and mutual support between James Madison University and the community of Harrisonburg, surrounding counties, and the Commonwealth of Virginia. IIHHS is a forward-thinking and dynamic organization that strives to cultivate a shared sense of purpose in building healthier and safer communities where all individuals can thrive and flourish. Learn more at https://www.jmu.edu/iihhs/.

Schedule

Applicants MUST be available to work up to 10-12 hours per week, including:

• Two evening shifts (Mondays & Wednesdays, up to 7:00 p.m.)
• Flexible daytime shifts (Tuesdays, Thursdays, & Fridays, up to 5:00 p.m.)

Responsibilities

• Provide administrative support for IIHHS Clinical Billing coordinator and staff, and other IIHHS clinical service programs as needed
• Assist IIHHS Clinical Billing office with medical record alphabetizing, filing, mailings, and audits as directed by staff
• Assist clients with taking payments at IIHHS Clinical Billing office and cover office responsibilities for Counseling & Psychological Services (CAPS) program as needed
• Maintain and secure Campbell Building spaces during evening shifts (Mon, Wed) and help maintain clinic and shared spaces
• Data entry for clinic room usage analysis spreadsheets (MS Excel) and other projects
• Serve as front desk receptionist at IIHHS Clinical Billing office as needed (greeting customers, answering telephone, taking messages, sorting mail, etc.)
• Assist with other duties as needed

Requirements

• Accuracy and attention to detail
• Good customer service skills
• Basic computer literacy skills (MS Word, Excel, PowerPoint, Outlook) and ability to learn new computer software systems
• Ability to work independently and maintain confidentiality (knowledge of HIPAA regulations and practices is very helpful)
• Reliability and dependability
• Ability to commute or secure reliable transportation to Campbell Building, located at 755 MLK Jr. Way near the JMU campus, for regular daytime and evening shifts
• Must be eligible for Federal Work-Study assistance; a cover letter, resume, and financial aid offer letter must be included for applications to be considered

Successful applicants often major in areas related to the College of Health and Behavioral Studies (CHBS), such as General Psychology, Social Work, Health Professions, Nursing, etc.

Conditions of Employment

• Students must be degree-seeking, enrolled at least half-time (6 credits for undergraduate and 5 credits for graduate)
• Students must have a 2.0 or better cumulative GPA

Pay

$12.77 per hour