Identity Management Engineer - TS/SCI w/Poly

About the role

A Systems Engineer – Identity Management is needed to lead the installation, configuration, and management of the Cayosoft Identity Management Solution within a global enterprise environment. This role involves migrating the current capabilities of Active Roles Server (ARS) by Quest to the new Cayosoft platform, ensuring seamless integration, migration, and support for global stakeholders.

Responsibilities

• Cayosoft Installation & Configuration: Lead the installation, configuration, and deployment of the Cayosoft Identity Management Solution within a global enterprise environment. Integrate Cayosoft with Active Directory, ensuring proper functionality and security for both on-premises and cloud-based environments.
• Migration from Active Roles Server (ARS) to Cayosoft: Analyze the existing ARS (Active Roles Server) implementation, convert ARS-specific capabilities into the Cayosoft solution, and ensure full functionality and support for business operations. Collaborate with stakeholders to identify and address any gaps during the migration process.
• System Management & Support: Provide ongoing management, monitoring, and support for the Cayosoft Identity Management solution both on-premises and in the Azure Cloud environment. Troubleshoot and resolve any system-related issues, ensuring minimal disruption to identity management services.
• Stakeholder Engagement & Support: Act as the primary point of contact for all stakeholders who currently leverage the ARS tool, guiding them through the migration process. Collaborate with internal teams to understand business needs and adapt the Cayosoft solution accordingly. Provide post-migration support, training, and documentation for stakeholders to ensure successful system adoption.
• Automation & Integration with ServiceNow: Leverage ServiceNow knowledge to migrate existing identity-related automations from ARS to Cayosoft. Ensure that the integration between Cayosoft and ServiceNow is seamless, maintaining current workflows and automations.
• Continuous Improvement: Identify opportunities to improve the identity management process and automate repetitive tasks. Work with IT leadership to continuously optimize the Cayosoft solution and ensure it evolves with the organization’s needs. Develop and maintain detailed documentation for the Cayosoft installation, configuration settings, migration steps, and support processes.
• Documentation & Reporting: Regularly update management with status reports on the migration progress and post-migration system health.

Requirements

The ideal candidate must bring a strong background in identity management technologies, including Active Directory, Azure AD, LDAP, SSO, and RBAC (Role-Based Access Control). Hands-on experience with ServiceNow, particularly in automating identity management workflows, is also required. Strong understanding of networking protocols and security in the context of identity management is essential. Proficiency in PowerShell, scripting, and automation for identity-related tasks is necessary. Proven experience with Active Roles Server (ARS) by Quest or similar identity management platforms is a must. Exceptional attention to detail and ability to ensure a smooth migration from ARS to Cayosoft without interrupting business operations are crucial. Strong communication skills, with the ability to engage and support diverse stakeholders across the organization, are required. Ability to troubleshoot complex technical issues and find efficient solutions under pressure is vital. Strong organizational skills with the ability to manage deadlines and prioritize tasks in a fast-paced environment are necessary. Must be willing to support an on-call rotation. Security clearance level: TS/SCI w/Poly. US citizenship required. Certification Required: 8570 compliant with a Security + certificate.

Qualifications

Education: Bachelor of Arts/Bachelor of Science. Experience: 5+ years of related experience with a focus on identity management, system integrations, or enterprise systems.