Identity & Access Management (IAM) Security Administration Specialist

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. Our inclusive workplace supports every teammate’s success, career growth, and physical, emotional, and financial wellness through affordable, competitive, and flexible benefits. We value diverse perspectives shaped by military service, community college education, and varied work and life experiences, fostering resilience, leadership, and innovation.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development with clear in-office expectations and role-specific flexibility.

About the role

Global Information Security (GIS) protects bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies vulnerabilities, and operates a global security operations center that monitors, detects, and responds to cybersecurity incidents.

Within GIS, Identity and Access Management (IAM) ensures the right individuals access the right resources at the right times and in the right context. This role is an individual contributor responsible for daily granting of logical access with high-quality service for hundreds of proprietary applications across different technology models and platforms.

Responsibilities

• Grant logical access for proprietary applications on various technology platforms.
• Collaborate across multiple organizational units and levels to enable business operations.
• Analyze complex business issues, identify root causes, and evaluate data requiring in-depth analysis.
• Exercise sound judgment within broadly defined practices and policies to select methods and techniques for achieving results.
• Navigate ambiguity and uncertainty, leveraging creativity and teamwork to solve challenges in real time.
• Lead complex technical projects, meeting timelines, facilitating meetings, authoring documentation, resolving issues, and identifying resources.
• Design processes to improve efficiency, mitigate resource conflicts, and enhance customer experience.
• Support access management processes with a risk-oriented perspective.

Requirements

• 3+ years of experience in Information Technology, Information Security, or Identity and Access Management.
• Detailed, bank-specific access administration knowledge in Windows, Midrange, and/or Mainframe platforms with emphasis on security and access controls.
• Strong analytical skills, problem-solving abilities, and conceptual thinking.
• Effective communication and collaboration with technical and non-technical partners across a geographically dispersed organization.
• Demonstrable ability to self-direct project outcomes with minimal supervision.
• Strong leadership skills to work with peers and various levels of management.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Visio, PowerPoint).

Qualifications

• Experience or relevant coursework with languages such as Python, PowerShell, Java, VBA, Angular, SQL/Toad.
• Strong reporting and documentation skills, including experience with Microsoft Visio.
• Experience with data analysis and visualization tools such as Tableau, Python, or Visio.

Schedule

• 1st shift: 10:00 AM – 7:00 PM, Monday through Friday.
• 40 hours per week.