Idealease Fleet Technician

Duties & Responsibilities

• Provide technical service to vehicles and equipment.
• Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and returns to the warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive customer relationships to increase overall customer satisfaction.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Ensure customer vehicles are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors, and dealership personnel.
• Make every effort to achieve the production objectives set by management.

Activity & Knowledge Requirements

• Wheel-end and brake replacement for air, air disc and hydraulic brake systems.
• Cummins Insight knowledge needed, International and Detroit knowledge helpful.
• Basic electrical and air system diagnostic and repair skills needed.
• Must be a team player with a strong sense of commitment to the customer.
• Must be self-motivated and have strong verbal and written communication skills.
• Must conduct his/her self in a professional manner.

Qualifications

• At least 5 years of heavy-duty experience.
• Must be able to successfully pass a background check and a pre-hire drug and alcohol test.