IDD Residential Director

About the Role

Be part of a team that values connection, accountability, and real impact. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support. You’ll be part of a team that is clear about expectations, supportive, accountable, and focused on outcomes that matter to people. This position requires shared responsibility for 24/7 comprehensive oversight of 30 Individual Residential Alternatives (IRAs) and a $30 million budget.

This role involves implementing and overseeing diverse community integration and support services for people with varying degrees of developmental disabilities, complex medical needs, and co-occurring disorders. You will ensure a highly trained team of front-line supervisors and direct support professionals meets the support and service needs of individuals. The IDD Residential Director partners with an interdisciplinary team, including individuals supported, families, front-line supervisors, behavior clinicians, nurses, care coordinators, counselors, therapists, and others as appropriate.

Responsibilities

• Promotes person-centered practice and respect for each individual’s life choices and individuality, facilitating quality outcomes for the people supported and the community.
• Leads the development of skills and attainment of knowledge to facilitate quality service delivery, developing a strong, dynamic, customer-satisfaction-focused, and innovative workforce.
• Participates in designing and implementing a comprehensive Direct Support Professional (DSP) Training Curriculum that creates a culture of support and partnership with individuals and families.
• Trains, implements, and ensures adherence to Core Competencies and Council on Quality Leadership (CQL) guiding principles.
• Participates in the Corporate Planning process and is committed to delivering organizational Key Performance Indicators.
• Ensures compliance and quality in service delivery that meets or exceeds federal, state, and professional standards.
• Maintains all licenses and certifications required for the operation of IDD residential services and training certifications.
• Partners with Quality Assurance on utilization review and utilization management for IDD Residential Services to ensure level-of-care criteria are met and service delivery is appropriate for the needs of recipients and requirements of all payers.
• Partners with senior leadership and finance on the development, implementation, and management of multiple cost centers to maximize revenue and control expenses, ensuring fiscal viability.
• Provides on-call coverage as assigned.
• Fulfills duties as assigned by senior and executive leadership.
• Supervises DSP Supervisors directly and DSPs and interdisciplinary teams indirectly as appropriate.

Requirements

• Excellent interpersonal, organizational, and planning skills.
• Strong verbal and written communication skills.
• Ability to function as a member of a multidisciplinary team.
• Sensitivity to the service population’s cultural and socio-economic characteristics.
• Proficient in organizing and managing competing priorities and organizational Key Performance Indicators.
• Deep knowledge of OPWDD and OFPC regulations and guidelines.
• Ability to work autonomously and manage risk while maintaining accountability to the Director.
• Proficient in Microsoft Word, Excel, electronic health records, and virtual communication platforms.
• Must maintain current license/certification/training.
• Valid driver’s license, work eligibility status, and an excellent driving record.

Qualifications

A Bachelor’s degree in psychology, social work, rehabilitation, or a related field with a minimum of five years of related and progressively responsible leadership and supervisory experience in a similar industry or field. Experience supporting individuals with Autism and complex behavioral challenges and familiarity with ABA and PECS.

OR an equivalent combination of education and/or experience.

Physical Requirements

These physical demands are representative of the requirements necessary to perform the job's essential functions. Reasonable accommodation can be made to enable people with disabilities to perform these functions.

• Capable of sitting or standing in front of a computer for long periods.
• Able to work in an open-space floor plan.
• Capable of moving throughout the workday and following people served throughout the community.
• Work alongside co-workers within 3 feet.
• Able to move in tight spaces.
• Occasional lifting of more than 25 pounds.

Pay

$72,000 annually

Schedule

40 hours per week, flexible. This position also requires travel to other work sites.